Shipping policy
Thank you for shopping with B Lotus Heavan. We are committed to delivering your orders as quickly and efficiently as possible.
📦 Order Processing Time
- Orders are processed within 1–3 business days
- Orders are not processed on weekends or holidays
- You will receive a confirmation email once your order is placed
🌍 Shipping Time
Estimated delivery times:
- USA / UK / Canada / Australia: 7–15 business days
- Europe: 7–18 business days
- Rest of the World: 10–20 business days
⚠️ Delivery times are estimates and may vary depending on your location and external factors.
🚛 Shipping Costs
- We offer Free Shipping on most products (or customize if needed)
- Any shipping charges will be clearly displayed at checkout
📬 Tracking Information
- Tracking number will be provided within 2–5 days after shipment
- You can track your order using the link sent via email
⏳ Delays
Shipping may be delayed due to:
- High demand or peak seasons
- Customs processing
- Courier delays
- Incorrect shipping information
B Lotus Heavan is not responsible for delays caused by external factors.
❌ Incorrect Address
- Please ensure your shipping address is correct at checkout
- We are not responsible for orders shipped to incorrect addresses
- If you notice an error, contact us within 8 hours
📦 Lost or Stolen Packages
- We are not responsible for lost or stolen packages marked as delivered
- Please contact your local courier for assistance
🛃 Customs, Duties & Taxes
- International orders may be subject to customs fees or taxes
- These charges are the responsibility of the customer
🔁 Returns & Exchanges
- Please refer to our Return & Refund Policy for details
- Shipping costs are non-refundable unless item is defective